Refund policy
Important Note on Sizing & Orders
Our pieces are handmade in Accra with care and precision. Each item is made specifically for you, so it is very important to check your measurements carefully before ordering.
If your measurements differ from our size guide, please:
- Add a note with your correct measurements at checkout, or
- Contact us via WhatsApp +233 545 394 779 or email ohemaainprint@gmail.com before placing your order.
We are happy to discuss your measurements to ensure your order fits perfectly , we want every piece to feel made for you.
Returns & Exchanges
- We only accept returns if an item is damaged, defective, or sent incorrectly.
- Change of mind or incorrect sizing is not eligible for return.
- Returns must be requested within 3 days of receiving your order.
- Items must be unworn, with tags, and in original packaging.
- Exchanges are not offered, but you may return an eligible item and place a new order.
For any questions about returns or sizing, contact us at ohemaainprint@gmail.com or via WhatsApp +233 545 394 779.